Online sales channels are now an integral part of retail business, and become increasingly important for retailers to reach out, to gain and maintain competitive advantage.

FLEXSOFT

Feature Highlights

Marketplace Integration

Your Point of Sale integrates seamlessly with your physical and online stores, such as popular online marketplaces or E-commerce websites. Imagine offering in-store and online sales without managing them separately. This unified multi-channel selling platform syncs orders in real time across online and offline sales platforms, improving management. This omnichannel process model automatically communicates order, inventory, and shipping data and eliminates manual data entry, reducing human errors and order handling time.

Online-merge-offline (OMO)

OMO connects online and offline stores for a superior omnichannel experience that exceeds customer expectations. The one-stop shopping experience fosters customer loyalty and interaction. You can also access customer behavior footprints. With this data, your marketing team can analyze and create more effective marketing strategies. This OMO feature also includes a buy-online-pickup-in-store (BOPIS) option for customers to pick up in-store after checking out. In this unified ecosystem, flexible promotions allow cross-selling or exclusive offline and online promotions.